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    FAQ KNOWLEDGE BASE

    Discover Digital BTI: Your Gateway to Cutting-Edge Digital Solutions. Explore our FAQs to learn more about our services and how we can propel your business forward.

    While primarily a website hosting provider, you can use our hosting just for

    Yes! All plans include professional email hosting. Starter plans include 5 email accounts, Business includes 25 accounts, and Premium+ includes unlimited email addresses at your domain. Email includes webmail access, IMAP/POP3 support, and spam filtering.

    Our primary data centers are in the United States (East and West Coast), with CDN edge servers worldwide through CloudFlare. For Enterprise clients, we can provide hosting in specific regions if required for compliance reasons.

    We guarantee 99.9% uptime in our Service Level Agreement. Our actual performance exceeds this—we've maintained 99.97% uptime over the past 12 months. If we fail to meet 99.9% uptime, you receive account credit. Compare this to cheaper hosting services that often achieve only 98-99% uptime.

    Yes! WooCommerce (WordPress eCommerce) works excellently on our Business and Premium plans. We recommend Premium for stores with more than 500 products or 100+ daily orders due to higher resource needs.

    We don't include plugins by default (to avoid bloat), but we recommend and can pre-install: LiteSpeed Cache (speed), Wordfence Security (security), Yoast SEO (search optimization), UpdraftPlus (additional backups), and Contact Form 7 (forms).

    Yes, WordPress multisite (one WordPress installation managing multiple websites) is fully supported on Business+ plans. This is perfect for agencies, universities, or companies managing multiple WordPress sites.

    Absolutely! Moving from web hosting godaddy to DigitalBTI is free and easy. Our migration team handles everything—we've migrated hundreds of sites from godaddy web hosting. Most migrations from godaddy hosting complete within 24 hours with zero downtime.

    Yes. Our wordpress hosting service includes WordPress-specific optimizations that regular hosting lacks: pre-configured caching, automatic updates, security hardening, staging environments, and WordPress experts for support. If you're hosting a wordpress site, WordPress hosting makes management easier and performance faster.

    A domain registrar (like GoDaddy, Namecheap) sells domain names. A web host (like DigitalBTI) provides server space to store your website. You need both: the domain is your address, hosting is the building. We can register domains for you, or you can keep your domain elsewhere and just host with us.

    We don't offer free hosting for website projects because free hosting services are limited, slow, and unreliable. However, we do offer a 14-day free trial (no credit card required) so you can test our platform risk-free. This is better than free web hosting because you get full features without limitations.

    Yes! Our Business plan supports up to 5 websites hosting, and Premium/Enterprise plans allow unlimited websites hosting on a single account. Each site can have its own domain, email accounts, and WordPress installation.

    Digital Marketing Services by DigitalBTI

    DigitalBTI is a professional digital marketing agency providing complete online growth solutions for businesses worldwide. Our core services include Website Design, Search Engine Optimization (SEO), Google My Business Optimization, Pay-Per-Click (PPC) Services, Social Media Marketing, Facebook & Instagram Ads, Mobile App Development, Ecommerce Solutions, Online Reputation Management, Video Marketing, Product Promotion, Website Maintenance Services, and Web Hosting Services.

    We help startups, local businesses, and enterprises increase website traffic, generate quality leads, improve conversions, and build strong online brands using data-driven marketing strategies and performance-focused digital solutions.

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